Frequently Asked Questions (FAQ)

GainGerms is a cryptocurrency. A key goal is high transaction throughput for everyday payments. Traditional blockchains such as Bitcoin (~7 TPS) and Ethereum (~15 TPS) can be constrained for retail-scale usage; the GainGerms platform is expected to process very high volumes of transactions and aims to be a crypto-analog of Visa/Mastercard. Performance claims are forward-looking and not a guarantee.

10% of the total GainGerms supply is allocated to a nonprofit organization that maintains the infrastructure. From time to time, tokens may be distributed for ecosystem growth, community programs, and testing. Distribution programs can change or end without notice.

Each round (“tour”) has 10,000 tickets. The probability of a win for one ticket is 0.1%. Daily, a random number is drawn that determines the winning ticket. Prizes follow the published winnings table.

It’s an activity indicator that helps differentiate real users from automated abuse. Advancing levels can unlock bonuses and features. Levels may reset or adjust in response to policy or fraud-prevention updates.

You’ve reached your daily limit. Limits help reduce automated abuse. Check back later or the next day.

It depends on queue volume. Some videos are cleared automatically by our models; others require manual review and may take a few days. You’ll be notified when moderation is complete.

A smart contract is code on a blockchain that facilitates, verifies, or enforces agreements automatically—without traditional intermediaries. Smart contract transactions are transparent and, once executed, irreversible.

Some contracts require daily confirmation or a penalty may apply. Example: for a contract ending on Day 10, confirm on Days 11–14 and sign on Day 15. Regular contracts allow skipped days and can be signed within two months after completion. Always review contract terms before signing.

Go to Profile → Settings → Privacy and select Delete Account, then follow the prompts to confirm. If you can’t access your account, email admin@gaingerms.com from your registered email to request deletion.

To combat fraud, we use deferred payouts. Earnings may move from Pending to Available after conditions are met (for example, a referral reaching Level 2). Check your Wallet → History for hold reasons and release dates.

We may require identity verification (KYC) before certain actions (e.g., large withdrawals, suspected fraud, regulatory checks). If requested, follow the instructions in-app or via email. We’ll process your data per our Privacy Policy.

• Enable two-factor authentication (2FA).
• Use a strong, unique password and a password manager.
• Beware of phishing. We’ll never ask for your password or seed phrase.
• Only download apps or wallets from trusted sources.

The current minimum is 5,000 GainGerms. Minimums and fees can change—always check your Wallet page for the latest thresholds.

After moderator review of your account, card payouts typically complete within two weeks, but may take longer in some cases. E-wallet transfers are usually faster; bank cards (VISA/Mastercard) can take additional days depending on your bank.

Network fees and withdrawal fees may apply and vary by method, network conditions, and region. The exact fee is shown at the time of withdrawal.

Examples include: (1) use of third-party programs; (2) scripts automating actions; (3) attempts to cheat the system. Your account may be temporarily limited and sent for review. If no further issues are found, restrictions typically lift within a few days.

Registering multiple accounts or spamming referral links violates our rules. We may restrict referral accruals where spam or abuse is detected. If you have a large, legitimate audience, contact support with details about your acquisition methods.

No. Multiple accounts are strictly prohibited. See the Terms & Conditions for details.

Share your unique referral link with friends who meet our eligibility rules. Rewards may be deferred until referred users reach certain levels (e.g., Level 2). Abuse, self-referrals, and incentivized spam are prohibited.

You must be old enough to form a binding contract in your jurisdiction and not be subject to applicable sanctions or local restrictions. Some features may be unavailable in certain countries or regions.

Yes. Cryptocurrency prices are volatile and losses can occur. Nothing on this site constitutes investment, financial, legal, or tax advice. Consider your circumstances and consult a professional if needed.

Email admin@gaingerms.com. Include your account email, a clear description, and any relevant screenshots or transaction IDs. We’ll never ask for your password or seed phrase.