Frequently Asked Questions (FAQ)

GainGerms is a blockchain-based digital project where you can earn Germs by signing smart contracts and taking part in activities such as the free roll, the lottery, watching approved videos, and referring friends.

Germs are distributed to grow the ecosystem. Rewards are tied to real, verified participation rather than raw compute, so early users who use the platform genuinely receive a share of the distribution.

Each round has a limited number of tickets. You buy tickets from your available balance, and your win chance is proportional to the tickets you hold in that round. When the timer reaches zero, winners are drawn by position and prizes are credited in Germs.

Your level reflects points collected from activity — rolls, lottery plays, deposits, withdrawals, referrals, videos and signed smart contracts. Points are listed in the bonus table on your User Level page, and higher levels unlock better limits.

Roll cooldowns adjust with network load and anti-abuse checks. Accounts flagged for suspicious patterns — such as proxy usage or automated rolling — may see longer intervals until the review clears.

Most submissions are reviewed within 24–48 hours. Videos that breach our content rules are rejected, and repeated violations can suspend the ability to submit.

A smart contract is code on the blockchain that executes automatically when its conditions are met. On GainGerms, signing a listed contract credits the stated Germ reward once the contract is confirmed.

It flags a contract whose terms, duration or counterparty carry higher uncertainty. Read the terms before signing — the reward is usually higher because the outcome is less predictable.

Request deletion from your account settings or email privacy@gaingerms.com. Some records are retained where the law requires it — see the Privacy Policy.

The dashboard shows total Germs including pending amounts. Available balance excludes Germs still in review, in an open lottery round, or inside a payout hold window.

Not for everyday activity. KYC may be requested for larger withdrawals, regulated partner flows, or when a risk review is triggered.

Use a unique password, enable 2FA, and never share your password or seed phrase. We will never ask for either. Report anything suspicious to security@gaingerms.com.

The current minimum is $500 per withdrawal request. The limit is shown on the Withdrawal page and may change.

Approved requests are usually processed within 3–7 business days, depending on your payout method and bank.

The fee for each method is displayed before you confirm a withdrawal. Payment providers may add their own charges.

It means our checks detected patterns associated with abuse — for example VPN/proxy usage, automation, or multiple accounts from one device. Affected balances are held until the review completes.

Typically sign-ups that share a device, network or behavioural fingerprint, or that were incentivised. Those referrals do not earn rewards.

No. Multi-accounting is prohibited and results in account termination — see clause 2.4 of the Terms & Conditions.

Share your referral link from the Referrals page. For each registered user you earn 5 Germs, plus level points when a referral reaches the second level.

Adults who can lawfully use the service in their jurisdiction. The service is not directed to children under 13.

Yes. Prices can be highly volatile and the valuation of Germs is dynamic — GainGerms does not guarantee a fixed price. Nothing on this site is investment advice; see the Disclaimer.

Use the Contact Us form or email admin@gaingerms.com. For security incidents, email security@gaingerms.com with the subject "URGENT".